Endless creativity, endless blooms.

We’re committed to providing excellent customer service and ensuring your experience is a positive one. If you’re missing a piece, received the wrong order, or have a broken item, please email us at support@buildabouquet.store, and we’ll make it right. All purchases are covered by our "Make It Right" guarantee. While we take great care in quality checking our products to prevent missing pieces, sometimes it happens! If you’re sure something is missing, let us know, and we’ll send you the replacement parts as quickly as possible. That said, even experienced builders can occasionally overlook pieces. Be sure to double-check your pile, sometimes pieces can be flipped upside down, hidden in other parts, or even rolled onto the floor. Many times, they’re just hiding in plain sight!.

We provide detailed digital instructions for all of our sets, including the Moss Wall and bouquet collections. Each set has been carefully designed to ensure a smooth and enjoyable building experience. If you ever run into any issues or need assistance, feel free to reach out to us at support@buildabouquet.store, and we'll be happy to help!

BuildABouquet does not use official LEGO® bricks. Our designs are created by a lifelong LEGO® enthusiast who understands the importance of quality. To offer unique colours and customised options not available in the traditional LEGO® range, we source our bricks from alternative, high-quality suppliers. Every brick is thoroughly tested to ensure it meets our high standards. Please note: LEGO® is a trademark of the LEGO Group of companies, which does not sponsor, authorise, or endorse this site.

No, our sets are not assembled or pre-built. Each set comes with detailed digital step-by-step instructions to guide you through the building process. We also offer custom-designed, one-of-a-kind art pieces as part of our commission service. If you're interested in creating something unique, feel free to contact us via the form on our website or email us at support@buildabouquet.store. We'd love to bring your vision to life!

If you need to update your address, change your product, or make any adjustments to your order, please contact us using the contact form located at the bottom right of our website. We'll assist you as quickly as possible! Cancellations are only accepted before the order has been processed and shipped. For more details on returns, please refer to our return policy.